iClass Pro User Guide
NON-MEMBERS:​
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Please navigate to the "Passes" tab of iClassPro and add a non-member pass for each student to your cart. This will allow you to gain entry to the facility for your lessons all term Fall/Spring/Summer. If a non-member pass is not purchased, you payment on file will be charged the equivalent amount prior to your first lesson.
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CREDIT-CARD-USERS:​
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Please navigate to the "Passes" tab of iClassPro and add a $30 credit-card use pass for each student to your cart. This will allow you to use a credit card for your lessons all term Fall/Spring/Summer. For the free alternate, toggle over to "bank account" on the "Payments" section of the "My Account" tab to enter your e-check ACH information (bank # and routing #) or toggle over to bank account at checkout.
Schedule A Semi-Private Assessment Lesson
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Buy a New Student Private Assessment Punch pass in iClassPro by logging in and immediately clicking this link ​​
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To schedule your private assessment after purchase, go to "my account" "students" "passes" "use for pass" and punch-in to the date and time of your choosing
RECORDING FUTURE ABSENCES:
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Record your absence in iClassPro by navigating to "my account" "students" "record future absences"! Give as much notice as possible, but in the case of an emergency, at least 15-minutes is required in order to receive make-up!
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Check to see if you have used your 1 make-up/student/term for any reason on this spreadsheet.
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If you are still eligible for your one make-up for any reason, or if your absence was due to COVID-19 symptoms/exposure, sickness, & injury or a site closure, text or email both Michaela & your instructor for an excused make-up token so we can get to your request ASAP.
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Email: michaela@iammementors.com / darcynhudson@gmail.com / chamed2213@gmail.com
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Text: Michaela (408-462-2480) / Darcy (408-874-6016) / Charles (408-620-4204)​
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SCHEDULING MAKE-UPS (SUBJECT TO AVAILABILITY):
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Scheduling make-ups: go to “My Account” “Students” “Makeups" (see screenshot above) on iClassPro
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Students must be enrolled in a regular class for the current term to use their make-ups
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All make-ups expire on the final day of the spring term (6/4/22)
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If you would like more flexibility than what is offered above, ask for a nomination to our Referral Program for another 3 make-ups for any reason or for redeeming make-up tokens when not enrolled in term
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Summer Term 2022 make-ups expire at the end of the Fall Term and Fall/Spring make-ups expire at the end of Spring Term 2023.
Our Summer 2023 Term make-up policy accommodates families’ pre-planned vacations and travel. You can now request unlimited make-ups (to be used within the same summer term) by notifying us of all vacation-related absences in a single email up to 7 days before the start of their first absence you are requesting a make-up for.​
Applying Lesson Credit to Your Cart:
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Click the checkbox in the top right corner of your screen at checkout​
Your Requested iClassPro User Guide Topic
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Email service@iammementors.com with the subject "iClassPro Guide Request" and tell us what you'd like us to add!​